Energy prices: why you need to (really) monitor your supplier’s emails

Energy prices: why you need to (really) monitor your supplier’s emails

Energy prices: why you need to (really) monitor your supplier’s emails

Energy prices: why you need to (really) monitor your supplier’s emails
The operator Ohm Energie would be at the center of a procedure initiated by the Energy Regulation Commission. The CRE suspects him of having made excessive margins on the resale of nuclear electricity purchased at a reasonable price from EDF. (Illustration / AdobeStock)

The government is currently increasing the demands energy saving. Consumers, who haven’t consumed more, are screaming. They just got a letter or email from their electricity supplier telling them their prices will riseand this substantially.

Asked by Actu.frthe national energy mediator, Olivier Challan Belval, confirms “the increase in disputes” on the subject, and refers to the discipline: “Consumers with regulated gas or electricity sales tariffs as well as those with a price contract fixed or indexed to regulated tariffs are protected by the tariff shield established by the Government. Those who have a contract at an indexed price on the markets, with alternative suppliers, are not … “

Some vendors have changed the price or method of changing the prices of ongoing contracts. They have the right to do so, under certain conditions, in particular to inform at least one month in advance, in a clear and understandable way.

Olivier Challan BelvalNational Energy Ombudsman

“It’s probably better to change your contract”

His recommendation is simple: “You need to be very vigilant about the messages received from your provider, be it letters or e-mails. If a “price or contract change” is indicated, the new prices should be compared with the offers available for the subscription. It is probably better to change the contract “, insists Olivier Challon Belval.

Contracts indexed at wholesale prices

If you’ve chosen an alternative provider, a wholesale price index contract, your bill can really go up. So much so that some operators even suggest that their customers leave! And this is the only good news: there is a rule that applies to everyone: you can withdraw from the electricity contract whenever you want and without notice.

If your regular supplier is starting to charge very high prices right now, it is because they are suffering from rising wholesale energy prices and are selling them to you. In this case, very often: EDF management (its regulated tariffs, tariff shield, etc.) which is currently receiving an influx of calls. You still have to know that your account will grow!

Two retirees see the bill double

In France, another part of the price is determined by Arenh (regulated access to historic nuclear electricity). It allows all electricity suppliers to obtain electricity produced by nuclear power plants at a regulated price.

In Eure, for example, Sylvie and Yves Fourcin, retirees in Montfort-sur-Risle, learned that their electricity bill would increase by more than 50% since September, he says. The awakening of Pont-Audemer. “Old monthly payment: 583.98 euros. New monthly payment: 902.71 euros “. This is an increase of over 55%.

Video: currently on Actu

Explanation ? The supplier justifies this increase with “the energy market which is facing an exceptional and unprecedented situation. The argument seems quick.

Proceedings against a supplier

The Energy Regulatory Commission (CRE) announced on Friday 9 September 2022 that it has initiated proceedings against their supplier, Ohm Energie, which was founded in 2018 and claims 250,000 customers.

The independent authority, chaired by former minister Emmanuelle Wargon, suspects that the operator bought nuclear energy from Arenh, regulated access to historic nuclear energy, and resold it on the markets at a higher price.
Facts disputed by Ohm Energie, who claims he “never sold the minimum kilowatt hour of Arenh on the markets”, according to its president, François Joubert, former EDF engineer.

“We are trying to blame the [fournisseurs] alternatives, while the authorities have an obligation of neutrality. (…) The responsibility for the crisis is not to be found among the alternatives, but more in a catastrophic unavailability of nuclear power “, he reacted AFP.

A few days ago, CRE announced that it was stepping up its market surveillance, urging suppliers to “behave responsibly” amid the surge in wholesale prices.

Other procedures may follow …

Practical information

To choose (or not) to leave your supplier, an official comparator is available in particular on the Energie-info.fr website. Associations can also accompany you to help or advise you if you are looking to clearly see: the UFC what to choose and its local branches throughout France.

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