Great disappointment for football fans, this Tuesday, for the return of the Champions League, with the shock between Paris SG and Juventus Turin, announced on Canal +. But for those who use the My Canal app or website to watch this stellar game, instead, they received an error message on a black background.
MyCanal, which provides access to the group’s channels, according to its membership, was inaccessible while the match between Paris SG and Juventus was in full swing. The reason ? Too many connections to the platform …
Patience, patience …
At the intermission of the meeting, journalist Hervé Mathoux apologized to subscribers who were unable to access the meeting. Those who have connected upstream are not affected by the problem however.
The encrypted channel group reacted by asking users to be patient, but did not provide a real solution. ” In the face of heavy traffic, you may encounter difficulties connecting to myCANAL, we can read in a tweet. Please wait a few minutes to avoid too many simultaneous connections. We apologize for the inconvenience caused. “
And the message didn’t really reassure them … ” It is true that it was difficult to predict that the LDC would generate concurrent connections … Impossible to predict “, Infuriates a user.
It is not the first time that the Champions League has “exploded” the public and the media. In September 2018, the RMC Sport channel, which had acquired the rights to the competition, was a victim of the success achieved for the match between Liverpool and PSG. Many fans were unable to watch the game.
For those who can’t watch the game, beware of spoilers: the club from the capital is ahead 2-0 at half-time after a brace from Mbappé.
C1: Paris and Mbappé on the right track
The PSG-Juventus match brings down MyCanal, ulcerated football fans
Champions League: Five things you may not know about the competition anthem, which resumes this Tuesday